All treatments are non-refundable.
Products are all non-refundable but can be exchanged if damaged.
Your health is important to us, therefore we ask you to fill out a medical questionnaire at your first visit to ensure treatments are delivered safely. Please inform us if there are changes in your health conditions. We keep all your data safe and strictly confidential.
When booking, please notify us if you are pregnant, breastfeeding or of any serious health concerns (refer to the list on the bottom of the paragraph) that could affect treatment, so we can advise on the best and safest experience for you. Pregnancy, breastfeeding and serious illness are contraindications from all permanent makeup treatments. We may refuse requests for permanent make-up which we consider to be inappropriate or if there may be a risk that violates health and safety codes.
It is your responsibility to ensure you are a suitable candidate for permanent make-up before booking and securing an appointment for a treatment. We may withhold any deposits paid in the vent we are unable to perform a treatment.